Frequently Asked Questions

HOW DO I?...

1. CONTACT THE ACCOUNTING DEPARTMENT

Accounting and payment related questions may be directed to Ashley Boardman. Ashley can be contacted by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or by calling 202-465-4690 and selecting option #3. Please allow up to one business day for a response to an e-mail or two business days for a phone message.

2. CONTACT MY PROPERTY MANAGER

• Jamie Glassman: Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call 202-465-4690, Extension 5
• Jeremy Boardman: Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call 202-465-4690, Extension 4
• Robert Woolf: Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call 202-465-4690, Extension 2
• I don't know who my Property Manager is.
• Please e-mail our property coordinator, Sara Asgari, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call 202-465-4690, Extension 0

3. CONTACT URBANE RESULTS: Click here.

4. ENROLL IN ACH DIRECT DEBIT SERVICES: Click here.

5. MOVE OUT OF MY APARTMENT (RENTER): Click here (LINK COMING SOON).

6. MOVE OUT OF MY CONDOMINIUM (OWNER)

Please login to you building's community page, where you will find directions for moving.

7. PAY RENT: Click here.

8. PAY CONDOMINIUM DUES: MORE INFORMATION COMING SOON!

9. RENEW MY LEASE: E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

10. RENT AN APARTMENT: Click here.

11. REQUEST MAINTENANCE: Click here.